While the staff behind the counter were friendly t...

While the staff behind the counter were friendly the lounge left a lot to be desired. The children s play area was disgusting, the tv had on a Calgary news station in Oakville and the magazines were stuck together. I had to wait 1 hr and 20 minutes for what they said would be a 45 minute job but then told me it was because they had washed my car. That should make it a bit better only they NeVER washed my car. Pretty sure someone forgot about me. I will not be returning to maintain my Rav 4 with them.