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We were recommended to Nyle Maxwell, through a fri...

We were recommended to Nyle Maxwell, through a friend. Found the perfect exact vehicle I wanted. The price was great, car was clean and looked brand new. Customer Service was okay, not the greatest. We waited longer than expected, 2 hours because the employees assumed were just "hanging out". We purchased the vehicle June 8, did not actually receive the vehicle with keys until July 1. This was due to minor maintenance. Here it is 29 days later after receiving the vehicle and now the car is blowing white smoke out the exhaust pipe and the check engine light is on. Car will not go faster than 40mph. My husband and I have been trying to reach out to Nyle, was told we would receive a call from Scott. NEVER received a call until I called them at end of day. Spoke with Scott and he stated he would give me a call back in 10 minutes after he spoke with his higher up. NEVER received that call, now they're closed. Nyle has lack of customer care.

Nyle is only out to make a sale. My husband was told, sir you bought the vehicle and it's not our problem anymore. Nyle has no concerns on their customers nor what they're selling. I do not recommend Nyle Maxwell and I will NEVER purchase another vehicle from Nyle. Stay clear from the Pre-Owned lots.

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