First, I pre-ordered the PS5. As the PS5 launch da...

First, I pre-ordered the PS5. As the PS5 launch day approached, I was sent an email stating that I most likely would not get the PS5 in the spring of 2021. This despite the fact that it completely announced the pre-sale that if you pre-ordered, you should be secured PS5 at launch.

When I then had to realize that I would not get the PS5 until the spring of 2021, I chose to pre-order Oculus Quest 2 VR headsets.

So I and a friend ordered this at the same time, when this was to be sent to us yesterday, the headset for my friend will be sent at 10 o'clock yesterday, the day before launch. My headset was sent 20. This means that my friend gets his headset today at launch, while I have to wait until tomorrow.





Hopeless customer care.