Susan Abramson

Review of Stephens Limousine Service, LL...

HORRIBLE!! We contracted SLS for bus service to t...

HORRIBLE!! We contracted SLS for bus service to take people from two different hotels in Washington, Ga to our farm approximately 10 miles out of town for our daughter's wedding. I contracted with Terry Stephens to bring people back to their hotels whenever they wanted to leave our farm. He and I agreed that the buses would be making multiple trips back to town as people wanted to leave the reception. I paid over $3800.00 for this service!! However, the bus drivers refused to come back to our farm after making one trip to town around 9:30pm. I hired them until 11:30 pm!! After taking one load of guests back to their hotels both drivers sat in the hotel parking lots instead of coming back to our house to pick up more guests!! After my event manager told me of the problem I had to leave my daughter's wedding reception and call the bus driver and tell her to come back and pick up our other guests. When I called the bus driver she said Terry had instructed them to make only one trip from our farm to the hotels even if the reception was still going on. The driver I spoke with was rude, but reluctantly complied, saying it was not what Terry told her to do. The bus driver actually said she did not like driving in the dark!! I'm not making this up!! Terry had not told his drivers about our contract or the terms of service. This company is a rip off! They are a disaster and not only that...they can't even send a decent contract that is legible. They are sloppy and disorganized. They took total advantage of us. I hope you don't become a victim of SLS. There are other more reliable and cheaper companies to use in the Athens area.