Noah Lomax

Review of Patient Innovation Center, Get...

Their website says call if there s no availability...

Their website says call if there s no availability or appointments to select for COVID testing. The website doesn t show any availability for more than 18 months so I wondered if that was a glitch and tried calling. When you call, you get an auto message that says text. When you text, they refer you to check site. When I tried to ask for clarification or to ask if it was a system error, they wouldn t answer any questions. I thought it was a boy at first until they just started being rude and texting READ THE WEBSITE . Well I did. And I followed all instructions on all channels and ended up in a loop. Totally unacceptable way to treat people, especially those seeking medical care.