Used to be good site with customer service. Now th...

Used to be good site with customer service. Now there is no real person to talk to when there is actual problem that their site automation can't give you solution for. I ordered new part but they keep shipping me used parts, even with the packing slip of the other person, who returned them, still in the box. I tried installing the obviously returned part, I received as replacement, and it caused other damage to my car but there is nobody to talk to settle this down. When I decided I don't want any more replacements I just want my money back they want me pay return shipping for them sending me bad parts.

Extremely disappointed.