Regina Matthews-West

Review of MedStar Health, Washington Hos...

If I could give zero stars I would. I'm a LVAD pat...

If I could give zero stars I would. I'm a LVAD patient here at this hospital, and to say they treat me horrible is an understatement. If I could go somewhere else I would but I cannot. I have been to there ER 5 times within a 3 week period and they refuse to help me with the pain that I am having with my heart ware machine. I am currently eligible for a heart transplant but do not trust my team because there has been some major issues since my open heart surgery.

I thought I was in great hands but that's how they make you feel before surgery and then after surgery the y throw you to the side as if you don't matter anymore. I have been trying to reach upper management so that they can understand what I am doing through as a patient. But all I get is excuses please avoid this place at all cost if you can.