Josh Hampton

Review of Dublin Hyundai

Came here to look at a car and potentially trade i...

Came here to look at a car and potentially trade in my existing vehicle for it. While I was met on the lot reasonably quickly and given the opportunity to test drive the vehicle without issue, the deal process was an exceptional disappointment. It took a significant amount of time for the sales team to finally come back to me (45+ minutes of waiting in the dealership) with even an initial offer for my and their vehicle. The price they offered for my vehicle was significantly under market trade in value for the vehicle (nearly 25% under market value). While I understand that a profit needs to be made to keep a business going, gouging customers is not the way to accomplish that.