The initial consultation was a dream; however, it ...

The initial consultation was a dream; however, it all went down from there. I purchased my dress and veil in February, told the owner that I needed to give her another number after the fact as I was leaving the country, never received a phone call or any kind of notification about my dress until I reached out in August. When I returned home in September, my veil was not there and was told that it would be there in a couple weeks. After a couple weeks, I heard nothing. After my dress was altered just one month before our December wedding, I called again to ask about my veil and was told it wasn't there. After a few minutes, they called back to let me know the veil WAS there and to come by. When I got there, it was the wrong veil - not by my fault. The owner rudely insisted it was the correct veil, and thankfully, I had a picture to prove it wasn't my veil. I was given another veil, which I assume was a sample, to "make good." This was one of the biggest headaches of our planning, as I was constantly worried that something else would go wrong.