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Adam Moore

4 years ago

Rallysport Direct return policy is absurd. They cl...

Rallysport Direct return policy is absurd. They claim to have a 30 day 100% satisfaction guarantee, and a 30 day "no questions asked" return policy, but that only applies to items that have not been opened or even damaged in transit!
I bought a set of mudflaps and didn't realize that they were for a slightly different model (wrx 5 door VS. wrx hatchback. Same year. Very similar cars). They were not damaged, dirtied, or used in any way, but since the box was opened and parts removed from the plastic bag, Rallysport Direct refused to authorize a return or exchange, instead suggesting that we "sell them on Facebook".
After a little research, the price and experience is hardly superior to buying elsewhere.

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