If I could give no stars for this delivery company...

If I could give no stars for this delivery company I would.
I was suppose to have an adjustable mattress set delivered on Feb 27th between 12 noon and 4pm.
The driver called @3:30 pm stating he was in Crownsville, an hour away in no traffic mind you, and that he had 5 more stops.
Again I was this @ 3:30 pm when rush hour has started and is about to be in full effect .
I told him that was unacceptable and I wanted to reschedule. The rep I spoke with gave me the same window for today, Feb 28th, 12 noon to 4 pm saying she would speak with the manager about mines being the 1st delivery at noon today.
12 noon approaches and I have not heard from anyone so I call customer service, the rep checks with the driver and told me it would be 5 pm before mattress is delivered today. Again well beyond the 4 pm window and whomever I spoke with yesterday about being the 1st delivery told me some total bs. The rep today said Waldorf/La Plata is always last for deliveries because they start deliveries in northern PG county and work south.

Please be warned if you order something from Costco that has to be delivered, opt for another delivery company. Falcon is garbage .....unless you are in northern PG counties.