Beyond frustrated at this point! I may need to hav...

Beyond frustrated at this point! I may need to have my Attorney involved!! Put in a claim 3 months ago on my vehicle! ! My car has been at a repair shop during this time! with no follow call from Representative and sensitivity of my concerns! I ve fully read my contract and the problem that occurred states that under my contract it s covered!!! I m Requesting a full refund from time of Initial coverage! Totally unacceptable! Shame on Them!