J

Jason Malcolm
Review of Six Degrees

4 years ago

Terrible service

Terrible service
They get their service from BT or Virgin and blame all the delays to them.
Their welcome pack states that estimated connection time is 85 working days (including most of the obstacles etc) but it has been over 130 WORKING days (6 months) and we are still waiting for the 1gb leased line.

Because of the delays they caused, we lost thousands of pounds and if you do not want to suffer from the same incapable service, I will say STAY AWAY!

Virgin or BT gives guarantee and even pay you money if they do not deliver the service, these guys make sure that they treat you like slaves because you signed a contract and think that they have all the power in the world to do whatever they want to you. (remember you have to sign the contract to be their customers and you cannot get the service without signing this. you do not have any power or saying in the contract)

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