Mari C

Review of Sears Holding Company

I wish I could give Kmart 0 stars for their absolu...

I wish I could give Kmart 0 stars for their absolutely horrible customer service. I made an online purchase on Black Friday (yes in November) my order was cancelled the same day after I paid for it. It is now the end of January & after multiple calls to customer service to be hung up on, given the run around or left on hold for over an hour I STILL HAVEN'T RECEIVED MY REFUND TWO MONTHS LATER!!! What can I do to get my money back as it's been more than enough time to process a refund?! I want my money back already!!!!