chelsea moses Review of Boston Medical Center
Worst experience I have ever had at a hospital in ...
Worst experience I have ever had at a hospital in my life last night I had a appointment at 5:30 and the MRI department they did not take me back until about 6. As I was sitting there in the waiting room in the back. I can hear them just talkin about a bunch of nonsense as they were doing people's MRI. When I finally got back to the machine it was almost 6:30. Which my anxiety has already set in. She keeps coming out telling me a few more minutes that they're behind . And I asked well why didn't y'all just cancel me and reschedule me. she tells me to hold on hold on it will only be a few more minutes which was another 10 minutes . After she finally comes gets me and I perceive to get in the machine to do it breast MRI and the pole in the middle of my chest is very uncomfortable. The lady told me if I need to ring the bell she will come in and we will handle whatever the situation it was. After being in the machine about 10 minutes I could not breathe and my chest was hurting I ring the bell.a and tell her She tells me what's the problem I tell her I can't breathe and my chest is hurting. Instead of her coming to the room to check on me and to see if I was okay or to keep asking of the intercom how I was doing ,as other places have done when I've done MRIS. They coming to the room and check on you. This woman had the nerves to tell me to hang in there only eight more minutes. In which I froze and started having a serious panic attack and couldn't even ring the bell because I was Frozen with fear. Then she proceeded to tell me you only have four more minutes and that's when my anxiety panic attack kicked in overdrive and I thought I was dying. When she finally comes in she tries to touch me , I pull away and she tells me you can tell a man designed this machine it's not for comfort. The issues that I have if I ring the bell you stop with the hell you're doing and come check on your patient. I was supposed to have surgery there and I would never even think about returning to that hospital. I will return to Beth Israel Deaconess , Where they treat you with RESPECT AND DIGNITY...AS person who works in the medical field and People with disabilities ,this is unacceptable .People in the medical field need to be a little more supportive and understand especially when have a person in that tiny machine and if they tell you there's an issue you stopped the machine .and going see to your patient. You cannot send my body to this place if I was dead let alone alive I am truly disappointed with Boston Medical MRI staff team. And I am filing a complaint against them.I have anxiety and panic attacks so bad this morning to I couldn't get up and go to work I feel like my walls are closing in. I just hope that this never happens to anyone else with dealing with this hospital and that you all fix it.
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