They basically stole our car for 6 weeks. We neede...

They basically stole our car for 6 weeks. We needed repairs that would typically take five days. And they had our car for SIX WEEKS AND DID NO REPAIRS. My dad (after about a week) started calling to get an update or see what was going on and no one would answer anytime he called or he would be told they would call him back later (they never did). Eventually he went from calling 3 times a day to showing up there and finally just sat and waited until a manager would walk in just so he could see our car. He found that no work had been done on our car (after six weeks, mind you) and that they had thrown some parts in the trunk. It eventually got done and we took our car home, although I'm not entirely sure they really finished the repairs. It was a nightmare just trying to find someone who would speak to us, let alone get them to, y'know, do the job they're paid for, and it was the worst customer service I've ever experienced in my life and I'm surprised the place hasn't gone out of business. Up yours, Herb Easley Motors. Your a gutter tier business and I do whatever I can to make sure the people I know don't shop there because you're terrible to your customers.