S

Shane D

3 years ago

I dont give 1 star reviews often but this one is w...

I dont give 1 star reviews often but this one is well deserved.

I have been to autotech 3 times and each time they have made a critical mistake. My last visit is the last time they will ever touch my car again.

I went for an oil change for my A5. The tech came out and told me I had the wrong oil filter on my car and acted like he knew what he was doing. Well, turns out they installed the wrong oil filter on my car and i have been leaking oil since the day of the oil change all over the engine from the oil filter.

They also over filled the oil so i had to drive back immediatly after the oil change as the car lets you know the oil was not changed correctly.

In another instance I sent a friend to Auto tech to do some insurance covered body work.
They returned the car to her and the bumper fell off as they failed to install the clips in each of the required locations.

I will NEVER trust autotech with another car of mine or anyone I care about.

I will also advise those i know with fleets to go elsehwere...

if your car is not relaible ---- it might not be your car --- it might be autotech!!!

Autotech's pricing is also ridiculous. If you ask them to install tail lights they will charge you $140. The staff I encountered are incompetent. and they are so ridiculously overpriced because of all of the overhead they have to cover they pass all of it on to the customer.

I will say one nice thing. Whenever they touch your car --- they give it a car wash which is awesome but hey....that does not excuse incompetence.

Comments:

No comments