The hotel is clean and rather quiet despite a near...

The hotel is clean and rather quiet despite a nearby railway line. The bedding is comfortable and the bedrooms are large. On the other hand, room service which is billed at 9 is a disaster in this period of Covid. The dishes are very good but the service is abysmal. The dishes arrive cold and not at the time specified when ordering. I had to send back a tray which arrived 45 minutes late and cold. No bread, no mayonnaise and ketchup as I had indicated when ordering. I think it is due to a lack of staff as the hotel is quite large.