KYGuy Review of Thompson homes
1 YR Update (With Photos):
1 YR Update (With Photos):
Nearly every person we worked with has left to work elsewhere. Owner who approved of everything remains the same.
No, they will not come back and fix meaningful errors they have made.
Requested from people 2 years of HOA fees all at once in the middle of COVID.
They have yet to come back and round the corner they missed on our steps and they said they replaced the rocky dirt in our side yard. Flat lie, see the pictures.
They blame all exterior damage on wind rather than the lack of fasteners to hold things in place.
This is the reality of working with these folks.
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Don't make my same mistake. Use a different builder. I promise you its not worth using them.
One lie after another... And when you think its over, they lie more. Before building I was told that they would lie through their teeth and I disregarded that advise to my demise. There is a clause in their contract that says they don't have to stand by their verbal commitments and their not responsible for mental anguish. That alone should be a big red flag and I cant believe I didn't walk away then.
They cancelled our 1st home closing because I wouldn't cave to their crookedness and they have yet to fulfill their promises from the second closing.
We have a beautiful home because I was heavily involved with every step. They will not advocate for you and seemingly have zero intentions of doing anything right on their own. Their only goal is to pass code and nothing more. If something isn't done to your specifications but passes code, they could care less.
This is the first "1 star" review I have ever given. I would have severe guilt ever recommending these folks to family (a cousin looking to build with Thompson walked away, built with Jagoe, and didn't have any hiccups).
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