To be a 5-star hotel the bathrooms are very dirty,...

To be a 5-star hotel the bathrooms are very dirty, the bathtub is not clean and we have found long hairs, we have asked for separate beds and they have put us in two attached beds and with a single bed set, the mattress very uncomfortable and They didn't even have a couple of blankets in the closet.
Heroes went cold.
Well, the price they charge and be 5 stars should take more care of the cleanliness of the bathrooms and the detail of leaving some way in the closet.