Gary Ray

Review of Hotel Nikko Atlanta

First I'd like to say that the staff greatly made ...

First I'd like to say that the staff greatly made up for their mistakes and were extremely apologetic for it. The reason, they didn't have our reserved club room and put us in a lesser room on a lower floor. My friends had to walk up the flight of stairs to the room and my friends have slight handicaps therefore one passed out in the stairway all of which reflects poorly on the initial welcome. However as I said all the staff thereafter made up for their mistakes and we are sure that our next visit there will go smoothly. Thanks again to the staff.