Worst experience I've ever had. The service manag...

Worst experience I've ever had. The service manager (Mike Ratliff) has no business being in the position he is in. He never calls when he says he will (4 promised calls. None made) Where is the customer service. I was promised an estimate which has NEVER been given. Was told the vehicle was finished 3 days ago but they still can't tell me what the final bill is. I will not use this business again. Think twice before you use them!