Grayson Wilcox

Review of Fast Track

I waited here for 4.5 hours while my car was origi...

I waited here for 4.5 hours while my car was originally just going in for a free oil change covered by our warranty. I was then told that the brake fluid needed to be flushed, which would take an additional hour, which was ok, but 1.5 hours later I was told our brake pads also needed to be replaced, which was estimated to take another 1.5 hours!!! If I would've been aware this was going to take so long sooner, I would've taken advantage of the shuttle service, but since everything was being over promised time wise, I thought it would be a waste to get home and just have to turn right back around to come back for my car! All in all I was very unhappy to have spent the majority of my day sitting in the shop. And I was offered a $20 off coupon for a future oil change instead of being able to use it against the $26 charge I was charged after being told everything was covered... that $20 will just go to waste because now that our 2 years of free oil changes are over, I won't ever be coming back here! Young Chevrolet in general has been a disappointment between our buying and maintenance experience!!! I won't be buying anything from here again!