Jim Alavathil

Review of Canadian Premier Life Insuranc...

OVERALL TERRIBLE EXPERIENCE. STAY CLEAR OF THIS C...

OVERALL TERRIBLE EXPERIENCE. STAY CLEAR OF THIS COMPANY!
Company made unauthorized debits to my account, in excess of $600. The "customer service" reps were both ill-informed of policy and procedure and inefficient in their follow-up.

When I was supposed to receive my refund, I received yet another debit to my account in the same amount of the intended refund. When I called, they tried to convince me that it was "in the process of posting" and would revert back to a positive amount. I struggled to believe that because the amount also cancelled the credit available prior to the transaction.

I was never able to speak to a Supervisor directly. As it stands now, I still wait for resolution. This has been a completely abominable situation and I would suggest that anyone think twice before using this company. One word - FRAUD!