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Amy Beatty

4 years ago

Could I give less stars?! The guys that were there...

Could I give less stars?! The guys that were there for my 3 different surgeries were awesome... glad they were professional! Quite scary if they weren't! But service stopped there! I understand billing is not fun... but do your job in a professional manner without causing people that have most likely been through the ringer more drama! The billing department WANTS to make paying for your bills so extremely difficult, confusing, demeaning, demoralizing. Even when you insurance has paid very, VERY well! The computer system for paying online is appatently extremely antiquated and NOT TO BE TRUSTED! Extremely unprofessional! They WANT to cause harm! My experience but best I can tell from reviews from various sources, pretty typical. Sad. Most of us want to do what's right. But apparently northstar anesthesia lives by a different code... to betray the patients after they have you in thier grasp! The truth is, after surgery we are no longer a patient we are just a random account that no longer matters to a big corporation!

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