D

Duane Wetherbee

4 years ago

This is the second time going to a concert and the...

This is the second time going to a concert and the second time it was a no show or canceled. The Management & CEO was rude and didn't offer anything to fix the problem after driving 1.5 hour each time and each way. We stayed in the hotel both times and ask for non smoking. The first time they said not sure why it was so smokey so we gave them another chance but, again the again the room was smokey very bad. The concert manger offer 2 deals, I told her I would need to talk to my group of 8 people before I answered. After talking with them she canceled the offers and didn't even come out both times, I had to talk to her on the phone in the smoked filled casino. I WILL NEVER GO BACK AGAIN, After that I asked for the Main Manager with was the CEO he came out but was the rudest person ever and didn't show any remorse for all the time we spent coming there both times. I told him the concern mgr could of email me or a email should of when out to all the ticket holder he said sorry, I think they did this so people would still come and spend money in the casino.

Comments:

No comments