elgeorigo

Review of bunq

Case 1: We ordered 2 cards and sent us 2 completel...

Case 1: We ordered 2 cards and sent us 2 completely different products. At first they said it was because of a bug. But still we received a travel card instead of a normal card.

Case 2: I ordered a travel card. NOWHERE is mentioned that this card is not able to send money, but you can only receive money. I have bought many cards in my life, never ever heard of this BASIC characteristic NOT available. They should simply mention it if they want to be FAIR with their customers. Customer service explains it by saying : "But we dont mention that it sends money, so that means that it doesn't". No comments.