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ANGELA Exclusive Review of Embassy Suites West Palm Beach
HORRIBLE manager on duty very rude. I wish I could...
HORRIBLE manager on duty very rude. I wish I could give no stars. We are hilton honors members and we were treated like garbage. They had construction that caused no electricity for 4 hours no A.C no TV at the property for 4 hours and we found out with a letter under the door. They did not tell us before we booked the room and the rude manager did NOTHING to accommodate. He even asked us to leave if we did not like the fact that We would be hot for 4 hours wirh no lights in the room. DO NOT BOOK this hotel. No nice views from any window or floors. Rooms are tight and not dated. VERY rude nasty staff at front desk . TERRIBLE management.
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