Kevin Peel

Review of Slater Gordon Solutions

Having had an accident whereby I was hit from behi...

Having had an accident whereby I was hit from behind and pushed into another car by a wagon, leaving me without a car. Third party accepted fault and slater Gordon solutions were appointed to organise a hire car by the third party to help keep me on the road. I must say this was handled swiftly and extremely convenient. Fantastic service, hire care was with me the same day I made to call to agree to have it provided. Collection was just as easy organised, day picked and they came to get the car from my home.

That said I must mark down to 4 stars as despite advising the third party that my insurance would sort everything else someone from slater Gordon contacted me to say they were dealing with my personal injury and losses claim, having asked several times if he was acting on behalf of my insurer, to which he danced around with a not so clear answer, claimed the solicitor my insurer had appointed only dealt with serious injuries and that they would organise it as my insurer had told them too. I must at this stage point out I recognise rubbish when it s being spouted. Called my insurer, no idea who slater Gordon solutions were let alone had give them my info, instructed me not to discuss with them, on also discussing with my actual insurer appointed solicitor they also told me that they deal with all claims not just major injury claims, likewise they had not given my information to slater Gordon solutions to deal with. Having has a positive start to dealing with slater Gordon solutions I was left annoyed and stressed after the latter incident.