Purchased a Honda 32 inch wide track drive snow bl...

Purchased a Honda 32 inch wide track drive snow blower from Jack's about a month ago. It broke down on its first use. I would return the whole machine if I could but it has been used once and I did not save the crate it came in. These are two of the requirements for returns.

Since I can not return it I will fix it. I called Jacks and spoke to Steve (Stephen) and he was happy to sell me new parts at full retail. $32 for a little plastic boss and a 7x40 pin to hold it to the auger shaft.

There is a soft metal 6mm shear bolt that is supposed to break when something binds up the auger blades, not the boss. This is my second one of these machines and I keep a supply of these shear bolts for this purpose.

Harbor Freight has a better reputation in my mind, than Jack's right now, for two reasons:

A. You know what kind of quality to expect.
B. If return something that breaks, they just give you a new one.