J

Jetta Long

3 years ago

Didn't even last 2hrs at this place. Checked in t...

Didn't even last 2hrs at this place. Checked in to a motel style room. Very outdated and no oceanview and no balcony. Asked to be moved, front desk clerk was Rude. I went back down after traveling from the parking lot to my room back to the lobby with all my families items. I was given a hearing assistance room. WTW did I walk into. A loud room with the view of all the AC units for that building. I immediately called down and told them this is NOT going to work. I was told that's the last double they have for the nite. I can call tomorrow to speak to a manager about another double room if available. Absolutely NOT...Went back to the lobby and checked out. Went over to the Hilton last minute booking. Will never book another SPG hotel again. Rude, crowded and bad parking.

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