Kevin Lee

Review of Jandia Princess Hotels & Resor...

Just returned from a one week holiday. Check in w...

Just returned from a one week holiday. Check in was very slow with only 1 person on reception, although the lady was very pleasant, friendly and doing a good job. We were given a glass of cava to welcome us, a nice touch except the cava was flat'
We were checked in and told the porters would bring our cases. Wi fi was an extra 19 each, we both paid for it. We had paid to be in the adults only area (silver band). Our room was adequate with an enormous double bed, desk, TV, sofa & chair. The bathroom had the expected suite, shower over the bath and no shaving mirror.
Or balcony looked onto other rooms and very limited side sea view.
Our sofa was very worn on the arm rest and there was no tea coffee making facilities in the room.
I returned to reception to ask if we could change rooms to enjoy a sea view, I was told it was an extra 38 per night!!!! Just to look at the sea!
If I wanted tea and coffee in my room I had to upgrade to the black band @ 12 per night per person. But even the black band didn't guarantee me a sea view. However the lovely lady did say that she knew guest in a room in block 7 were checking out tomorrow, this would give us a better sea view for free and she reserved it for us to move into the next day.
The restaurants are buffet style and the food is 'just ok' often cold and I never had one meal that I could say was memorable. You can only get, water, wine or beer with your evening meal, also no tea or coffee is available apart from at breakfast.
The pool areas are ok but sunbeds are packed in like sardines in a can. 3 pools are reserved for adults only and my favourite was the 'chill out pool' the water is freezing cold, no heated pools in January! The hotel has a gym, saunas and 2 spa baths, it also has a nudist area and pool. In the evening there is entertainment every night both in the theater and also in the reception bar, we opted for the reception bar although there was only one entertainer worth listening too. It was a lady singer and her husband on a cello.
They are fun, she sings a good variety of songs and in tune too. Unfortunately there were some others that were a disappointment , singing out of tune and screeching to hit notes .
The hotel is placed about a 10 minute taxi ride from the main shopping area of Morro Jable and that's a pleasant enough way to spend a morning, but some shop keepers can be a bit pushy.
We hired a car just for the day and visited Corralejo and the sand dunes, this was our best day ever, spectacular beach. Amazing views. Good shopping in Corralejo too.
In conclusion the Jandia Princess, is an ok hotel, staff very friendly, wi fi service expensive and very poor! Food not brilliant, should only be basic and black band system (black then being for adults only section). I personally would not return to that hotel.