Kaitlin O'Connor Review of The Preiss Company
DO NOT RENT FROM PREISS! The customer service is g...
DO NOT RENT FROM PREISS! The customer service is generally rude (though occasionally you will find helpful people). On multiple occasions I've called the company with more than one question, but was hung up on after they answered the first. They are rude! Their policies do not make any sense. For example, I had a surgery at the beginning of my lease term so I was gone for a few weeks. During that time, Preiss changed the locks on the doors at my building without notifiying me. (They put a flyer on the door...but I wasn't at the apartment to see the flyer.) The key was left in my mailbox, which both of my roommates have access to. Since I, like most people, don't carry my mailbox key with me, I had to visit the office multiple times (as I was hard of walking after surgery) to get my new key. A PROFESSIONAL company would hold the key at the office, send email to residents to inform them to pick up the new key BEFORE they are changed. That is one example of how little they care and how little they think through policies.
The maintenance staff where I live is fantastic, friendly, and prompt. (I live at Campus West.) The apartment itself has very nice appliances and spacious rooms. If you never had to deal with the Preiss Company, this would be a great place.
Students- be careful. The 12 month lease is strict, as with any apartment complex. You never know what your summer plans will be. I'd recommend living in a "grown up" apartment complex, meaning one not catered to students. Preiss claims its easy to find a sublease...it is not. Those complexes, while they may not have the same luxuries and private baths for everyone, will allow shorter term leases. That will give you flexibility on summer jobs.
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