I just stayed at the Saguaro Palm Springs last wee...

I just stayed at the Saguaro Palm Springs last weekend for a friend's Bachelorette party which I organized. The majority of the experience with the Saguaro was awful. It was very difficult to get ahold of them with questions or requests prior to our stay. The phone line was often busy. We left voicemails and emails that were rarely returned. Our rooms were not ready upon arrival. The suite we purchased for the bachelorette to stay in had a horrific smell and we found out from housekeeping that it had just been painted a few days before. We felt that guests shouldn't be staying in that room given that the smell was SO terrible, strong, and potentially dangerous. We did have a fun experience at the pool on Saturday and the staff was friendly and helpful. Although there was supposed to be a DJ which didn't end up happening and was a bummer. Upon arriving home, I found a charge from the Saguaro on my credit card which I don't believe is accurate. I tried calling yesterday but all circuits were busy and I just tried again this morning but it went to voicemail. Overall a very poor experience and wouldn't recommend.