Min Tee

Review of Cafe Bar Holland

Don't know what happened since the rebrand but the...

Don't know what happened since the rebrand but the operation here is really badly run. The food was okay. Until the end of our dinner I still haven't gotten my replacement drink for what they made wrongly (I asked for no sugar and the waiter repeatedly said it was no sugar but it's obviously sugared. I had to go to the counter for the floor manager to say it's not possible to have it with no sugar). And she said how about changing it to green tea, I said great and went back to wait for the drink.

There's only 1 waiter (the poor overworked Indian guy who can barely understand me and looks confused at every question) on Sunday evening to run the whole floor while the manager and drink maker stood behind the counter. What is this? Why do you need one guy making the drinks? And he can't even do it properly. I was watching him and he took a good 3-5 minutes to make 1 drink. We ordered 2 each of two drinks and they all arrived midway after the food at different times, one didn't arrive at all and another at the end of our meal. Don't you make the same drinks at the same time? He was obviously just pretending to be busy. He also confused the poor waiter and me by sending him over with sugar tubs when I asked to confirm there's no sugar.

At the end I went over to pay the bill and cancel the drink and the floor manager just said oops and the guy also forgot.

The food is also no longer as good, portions became smaller too, which is fine. Serving them on bigger plates doesn't help. It's the service that is really lacking. I'm just really pissed cause I tried to be patient but even the floor manager and the drink maker didn't remember/bother to correct the issue. And watching them just stand behind the counter while the waiter was working was extra offensive.

We're definitely not coming back here anymore. I used to like this place. Total disappointment.

I'm also still hungry. This is nonsense.