Tiffanie Fouts

Review of Buff Whelan Chevrolet

I used to love Buff Whelan but their 2020 service ...

I used to love Buff Whelan but their 2020 service is horrific. My car appeared clean initially. Taking a closer look before heading out for a road trip I found animal hair and the previous owners check book under the backseat mat which tells me it wasn't fully detailed. I tried to call about it but I didn't get a call back.

I scheduled an oil change which they cancelled on me last minute.

Editing to 3 star from 1. Because of this review I received a call from the sales & service managers. Jack & Don were very nice, they wanted to rectify the situation. They were apologetic and helpful, however, it doesn't change the initial experience.