g Singh

Review of Team Ford/GoAuto Direct

The overall experience was pretty good from signin...

The overall experience was pretty good from signing the deal to delivery. The truck was exactly what I expected and team ford really tried their best to get me the best deal possible. My salesperson was pretty good overall and tried accommodating all my needs for the truck I was looking for.

There were a couple of things that could have been done better to get all the stars. There was nothing offered from financing in terms of additional packages(i.e maintenance package, undercoating, 3M etc.) and extended warranty. It would have been better to be aware of what they had to offer in those packages and make a choice if I wanted it or not. Secondly, I should have got my deposit back along with my Go Auto card the same day I picked up my truck but it was missed and I had to go back and ask for it.

I would still recommend to buy from Team ford and would go back for my future purchases.