Berenice Morales

Review of Animal Emergency & Referral Ce...

I would give this place 0 stars if I could. I took...

I would give this place 0 stars if I could. I took my dog in around 10:30 pm because she was stiff and not moving for over 15 minutes, pupils dialated, and appeared to have a hard time breathing. I was sure she had eaten a toad although I didn't see it for myself. The only person that seemed understanding was the receptionist. When the vet came in, a young guy that I don't recall his name, was rude from the beginning. He basically thought the ordeal was entertaining, and asked If I had saw my dog eat the toad. When I told him no, he smirked and thought apparently I was overreacting. He said there was only minimal swelling to the gums so it was nothing. I would have not brought my dog at that hour unless it was an emergency. I was charged $70 for 15 minutes. They rinsed her mouth and checked her heart rate. He then said that if I was that concerned he would gladly do blood work and it would cost between $800-$900, and I realized then that it was all about the money, not my dog. I will never come here, I'd rather drive to Okeechobee to my primary vet than to step foot at this place.