Enrique Merfalen

Review of Etsy

Stay Clear Of!

Stay Clear Of!
So I placed an order on March 31st. A month later, the item still had not arrived. Now I realize that the times right now will delay shipping, however the tracking on the package was vague & ambiguous. It only showed when it arrived in the country, nothing specific. Granted, it was coming from overseas, however Etsy itself does not regulate exactly how much tracking was required. To them, the mere fact that it was sent was enough not acceptable. A month & a half later, I still have not received the items. Furthermore, when I filed a dispute, the agent who closed my claim was dismissive & condescending.

Bottomline: I will NOT be using Etsy ever again to purchase anything, domestically or otherwise. Stick with eBay; they protect both their consumers & retailers, and are objective about issues, without attitude.