I was surprised by the level of the hotel even tho...

I was surprised by the level of the hotel even though it was rated 5 stars .. Under-standard employees are clearly lacking experience and late in delivering rooms to guests despite prior reservation an hour or maybe two hours in the lobby without any interest I leave you with some pictures in the lobby since I spent a long time and did not get my room After .. The level must be improved. Elaf Hotel, we expect the best from a 5-star hotel, not only the best, but also better than the best itself .. Prices are not commensurate with the service provided, unfortunately