H

The service is good. However, all the guests DO NO...

The service is good. However, all the guests DO NOT wear masks. People need to be more AWARE of coronavirus and its impact. When I entered the lobby I was shocked to see a whole bunch of people having a meeting on the table in waiting area WITHOUT masks. I don't know why does it hurt to follow a simple guideline. Our household has an immunocompromised person and it is NOT okay. Some of the staff members also take off their masks during working hours. I hope they try to improve this situation. The guest service is great. I was provided with fresh towels and all the necessities on request really quickly. Complementary wifi/gym/pool is included.

Reply to the business: Your staff is doing a tremendous effort. But if possible, please make the masks mandatory for the public entering your hotel so that vulnerable families (elderly/immunocompromised) feel safer. Thank you!

Comments:

No comments