Long line to get in. Difficult to move around bec...

Long line to get in. Difficult to move around because of odd floorplan, especially the planetarium section. Elevators in planetarium are marked as staff only, but are actually open to the public. Escalators go down, but not up, which is weird since going up is where they would be more useful.

Some of the exhibits are haphazard, not well organized, and text is often very general. The exhibits, most of which are not disclosed as replicas, are visually appealing, which may appeal to the masses, but not that educational.

Lots of walking, with almost nowhere to sit and rest.

Gift shops almost everywhere.

No volunteer docents, which seems odd given the population of NYC.

Simple ideas, like the exhibit on planetary scales, should be smaller but are more than a thousand feet long requiring you to walk a long distance to read a few dozen placards that could all fit on a single webpage. The sphere/movie theater is used as a reference for scales even though it is too large to see fully from anywhere in the scale exhibit.

Lots of repetition in the Big Bang walkway exhibit, which also requires a lot of walking to read a small number of placards containing generalities that could fit on a web page.

For some reason, the meteorites are divided into two entirely separate areas.

Planetarium movies inaccurately portray sound in outer space and are mostly computer animation, rather than real images of space.

Museum app is buggy and wont provide useful info about location of exhibits unless you connect to wifi AND accept terms using web browser, which app never tells you is needed. Even then, app showed my location on a map correctly, but denied that it knew where I was via an annoying popup and refused to tell me how to find any of the list od suggested exhibits, or to even tell me what floor they were on or to link to a map.

This Museum is mostly entertainment and commercialism, not education.