Very unfriendly hotel.

Very unfriendly hotel.
Actually zero stars!
Booked a room two weeks ago and had to cancel a week ago. The trip would not have started until the end of April.
The hotel does not want to accept my cancellation and is keeping the money. When asked by phone why, since something else is on the website, I was given the words: "You are blocking the phone" in the middle of a sentence!
They don't respond to my emails!
Unfortunately, that goes to the lawyer now.
Very rude!