Nice and competent folks. However like the other c...

Nice and competent folks. However like the other contractors in this industry, their costs escalate from what is contracted, forcing you to drop line items from the contract.

The battle then is to collect the money that they owe you (typical situation when insurance claim settlement is involved). It is like pulling teeth. I have involved local BBB to mediate. Lets see how that goes.

Edit 2/1/19: Brooke reached out from the company assuring that they are issuing a refund. Her leadership changed my view of the company resulting in a 5-star rating. Apart from this glitch, their work and their timelines are very precise.