Received wrong tickets, was suppose to be upgraded...

Received wrong tickets, was suppose to be upgraded, but paid over $ 100.00 a floor seat and got $ 79.00 tickets .Cramped seating , was seated next to a smelly drunk. The guy in front of me was basically phone video the performance. The Trans Siberia Orchestra really SUCKED !!! The whole experience was terrible. Expensive parking that included quite a walk to event. Event started late, with no intermission, so sat thru the event for almost 3 hours. We left 10 minutes before end of performance. What a wasted 3 hour drive each way.