Sarah Mierzejewski

Review of PHH

**DO NOT USE THIS COMPANY**

**DO NOT USE THIS COMPANY**

My mortgage was sold to this company and I had no choice in the matter. PHH has not sent me a single piece of notification informing me of this transfer and have not introduced themselves.

They charge you $7.50 to make a one time online payment. I have NEVER had to pay to make an electronic payment.

When you send them an online message their response time says 5-7 business days. I have never had to wait more than 48 business hours for a response.

Their call center service is unsatisfactory and it takes a half hour to get a hold of someone.