This company is a total scam.

This company is a total scam.

Setting up a new service with this company, either in store or over the phone , you will be notified that the lowest possible offer you will get today is some insane ripped off of $80/ month. And after some diligent mouse-clicking and meticulous researching, the sales rep is going to tell you the bargain lies in a package charging you $70/month for internet plus some random lousy TV channels which you can only watch through an app ill-supported by any platforms. And, with some further hard work to assist you with lowering your cost, this guy is going to suggest you to sign up for $60 internet+land line (you're right- it's 2020).

You will find out their internet-only service costs you $44.99 on their website .

However, after all the clicking on the website, you will be required to call Spectrum to finish your order. By the end of this hour-long-waiting call , you will be miraculously charged $55 for internet with TV.

Be prepared to spend a few hours waiting on the phone line to cure your over-billing and malpractices if you decide to use their service. Staff are arrogant and combative.

I am sorry for those who could not escape this company. Spectrum is the supreme example of the hazards of monopoly.