T

Tina Moreno

4 years ago

I came in as a walk in told the clerk I had a new ...

I came in as a walk in told the clerk I had a new insurance but hadn t updated it. I never received an insurance card or anything. He said don t worry we can check in the system if it s active. I know my insurance was active but I just needed to confirm so there wouldn t be any complications. The clerk told me just take a seat and I ll check in a minute. So I sat down for about 2 hours. The clerk finally calls me and tells me I can t check if your insurance is active the system is down. He tells me it s best for you to come back tomorrow morning. I get there the next morning I waited in front for 2 hours again. Then some lady calls me to the back where I have to wait for another 2 hours. I felt like I wasted so much of my day waiting there. I don t recommend this place if your a busy person.

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