Jonathan Keltner

Review of Radisson Aruba Rsort, Casino a...

I recently purchased a gift card at the spa for a ...

I recently purchased a gift card at the spa for a couple that was staying at the resort. I did it all from the states, over the phone and via email, and everything was handled great! Spa manager, Albert Cruz was efficient, polite, and professional. He delivered the card with a hand written note and it was placed on the bed before the couple arrived. They were ecstatic to see it waiting there for them! This is how you delight your customers. Thanks, Albert!