Lamentable store in Majadahonda and unfortunate cu...

Lamentable store in Majadahonda and unfortunate customer service, I buy in click 1 hour in the afternoon, I will pick up the next day in the morning and after continuing to waste time searching they tell me that it is not available, that it will be a mistake, I ask them Why have they not called me and tell me that they had processed it in the early morning, when the order is from the previous afternoon to pick up in 1 hour.
I call the customer service and they tell me to go to another store, I already know that without being told, I suggest that they guarantee delivery to the store closest to my address and they tell me to go to the store and I manage it, I tell you again that theirs is that they manage it and more than 1 week has passed without response, I repeat regrettably.
SUMMARY: You will buy from Decathlon again who I know.
Very dissatisfied customer, I have had to discard the item paid because Decathlon has not managed to manage the shipment from other stores where they did have it. Apologies for what happened are acceptable but not sufficient.